Frequently Asked Questions

Everything you need to know about bringing Juniper home.

What is the typical shipping timeline for furniture?

In-stock items usually ship within 3-5 business days. For larger furniture pieces, delivery typically takes 2-4 weeks depending on your location and the selected white-glove service.

Do you offer international shipping?

Currently, Juniper ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.

Are your wood products sustainably sourced?

Yes, sustainability is at our core. We partner with artisans who use FSC-certified timber and eco-friendly finishes to ensure your home is as kind to the planet as it is beautiful.

How can I track my order?

Once your order departs our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery's progress.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture purchases.