Returns & Exchanges

At Juniper, we want you to love every corner of your home, which is why we offer a 30-day return window for all unused furniture and decor items in their original packaging. Please note that shipping fees are non-refundable and a restocking fee may apply to oversized furniture items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original boxes with all protective inserts to ensure they arrive back to us in pristine condition.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing